In the spring of 2023, Cisco released support for Microsoft Teams Rooms for Cisco Collaboration devices. The unprecedented new collaboration between Cisco and Microsoft sent waves in the industry and the interest and pick-up of this capability over the last half year has been significant. A Microsoft Teams Rooms device from Cisco brings all the...Read More
The CPaaS market experienced remarkable growth in 2023. Discover the three themes that helped define a landmark year in connected customer communications. As we ease into 2024, now is the ideal time to reflect on the trends and achievements that defined the Communications Platform as a Service (CPaaS) market in 2023. Last year saw significant...Read More
You may have come across the challenge of using wireless networks in high-density areas. Think about trade shows, airports, or other shared spaces. These events have hundreds or even thousands of users trying to connect to the WiFi from their phones, laptops, and other devices. Ultimately, stretching the network capacity, leading to signal degradation and...Read More
Today’s hybrid workplace model is required to accommodate in-office and remote employees. However with most organizations adopting flexible work, a significant portion of the workforce continues to operate remotely, and there continues to be mounting pressure on enterprises to unite employees across diverse work environments, ensuring everyone enjoys an optimal work experience. This necessitates the...Read More
Over the past few years, the use of video conferencing tools has significantly increased, and virtual meetings have become essential to keeping us connected. But with the new way of working, we often spend hours in meetings everyday so it’s important to make sure the time spent in meetings is as productive as it can be....Read More
Welcome Back & Happy New Year! The start of the new year is often filled with resolutions made with the intention and goal of sticking to a plan for the rest of the year – eat healthy, save money, read more, etc.! For businesses, many aim to be more sustainable, reduce costs, and work smarter,...Read More
A new year creates anticipation and inspires contemplation. In the final days of 2023, we’re looking back at the most significant innovations, new features, and topics that have made this year a pivotal one—like the tremendous impact of AI on the industry, the convergence of unified communications and contact center, and the importance of interoperability...Read More
2023 has been a year of unprecedented growth and innovation for Webex Calling. We introduced several groundbreaking new features and reached a milestone of powering 13 million users across 140+ markets around the world. We are truly humbled by this milestone and thank you all for your steadfast support. Here’s a recap of the announcements...Read More
Learn why digital-first communication is a must, and how CPaaS makes the shift easy. In a world inundated with options, businesses vie for customer attention and loyalty. Every interaction with a customer is an opportunity to create meaningful, engaging experiences and prevent them from going to a competitor. This means that customer experiences (CX) must...Read More
As we wrap up 2023 and kick off 2024, budgets are top of mind for everyone— from CEOs, CTOs, looking to elevate hybrid work to IT leadership focused on driving quality, performance, efficiency, and cost savings. Businesses now have an option to unify multiple workflows into one powerful collaboration and communication solution instantly realizing value...Read More
