Cisco Webex News

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Forrester Total Economic Impact Study: Webex Contact Center delivered 304% ROI and payback in less than 6-months

In today’s fast-paced business world, delivering exceptional customer service is vital for staying ahead of the competition. That’s where Webex Contact Center comes in. Our AI-powered cloud-based solution offers a wide range of benefits that can truly transform your contact center operations. Let’s dive into the fascinating findings from our recent Forrester Total Economic Impact...
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A spotlight on Webex customer success stories across Europe

Reimagining collaboration: Spotlight on 5 Webex customers Cisco Live 2024 EMEA kicks off in Amsterdam on February 5-9, and we can’t wait to come together to gain knowledge, cultivate a vision, build community, share experiences, and explore the possibilities of IT! In celebration of this event, we’re showcasing five Webex customers in the EMEA region...
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Webex on Apple TV 4K | Enjoy seamless collaboration on your big screen, available today

At WebexOne, we announced a new Webex app for Apple TV 4K. Today, I’m excited to share that this is now available! The new Webex app is specifically built for Apple TV 4K [1] and empowers hybrid workers to join meetings from their biggest screen. Whether it’s in your living room or the office, Webex...
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Expanding our Capabilities with Samsung and Microsoft

Announcing new videoconferencing solutions that power hybrid work. Webex by Cisco works well with others. Why? Well, we know that 85% of our customers are using two or more meeting platforms. And for just about every company everywhere, it takes a myriad of collaboration tools and programs to keep the business running. So, at Cisco,...
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Bringing the Powers of Cisco to Microsoft Teams Rooms

In the spring of 2023, Cisco released support for Microsoft Teams Rooms for Cisco Collaboration devices. The unprecedented new collaboration between Cisco and Microsoft sent waves in the industry and the interest and pick-up of this capability over the last half year has been significant. A Microsoft Teams Rooms device from Cisco brings all the...
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CPaaS Trends 2023 | Generative AI, Cloud Security, and More

The CPaaS market experienced remarkable growth in 2023. Discover the three themes that helped define a landmark year in connected customer communications. As we ease into 2024, now is the ideal time to reflect on the trends and achievements that defined the Communications Platform as a Service (CPaaS) market in 2023. Last year saw significant...
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Cisco Collaboration Devices | Now With Wifi 6E Support

You may have come across the challenge of using wireless networks in high-density areas. Think about trade shows, airports, or other shared spaces. These events have hundreds or even thousands of users trying to connect to the WiFi from their phones, laptops, and other devices. Ultimately, stretching the network capacity, leading to signal degradation and...
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A Better Webex Meetings Experience with Video Mesh and ThousandEyes

Today’s hybrid workplace model is required to accommodate in-office and remote employees. However with most organizations adopting flexible work, a significant portion of the workforce continues to operate remotely, and there continues to be mounting pressure on enterprises to unite employees across diverse work environments, ensuring everyone enjoys an optimal work experience. This necessitates the...
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Webex Suite: Work Smarter, Not Harder with Webex Meetings

Over the past few years, the use of video conferencing tools has significantly increased, and virtual meetings have become essential to keeping us connected. But with the new way of working, we often spend hours in meetings everyday so it’s important to make sure the time spent in meetings is as productive as it can be....
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How to Simplify Your Conference Room Chaos

Welcome Back & Happy New Year! The start of the new year is often filled with resolutions made with the intention and goal of sticking to a plan for the rest of the year – eat healthy, save money, read more, etc.! For businesses, many aim to be more sustainable, reduce costs, and work smarter,...
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