When we launched Webex Wholesale three years ago, we set out to solve a fundamental challenge: how could we help service providers efficiently deliver world-class collaboration solutions to the millions of small and medium businesses that needed them? Today, as I reflect on our journey, the numbers tell a remarkable story of growth, innovation, and...Read More
Ever wondered how the sound quality in your meeting spaces could be fine-tuned to perfection? In today’s hybrid workplace, where clear and intelligible audio is paramount, Cisco’s Reverb Time feature in Control Hub offers a cutting-edge solution. Discover how this powerful tool helps you diagnose and optimize room acoustics, enhance collaboration, and create crystal-clear audio...Read More
Meeting the Moment in a Rapidly Changing Market The communications services industry is undergoing rapid transformation, fueled by AI, digitization, and the convergence of cloud and on-prem technologies. With these changes come heightened expectations from both customers and markets. Service providers have a unique opportunity to offer differentiated, outcome-based solutions tailored to specific industries. Customers...Read More
Maersk is a global integrated transport and logistics company operating in over 130 countries. Founded in 1904, this Danish company has over 100,000 employees worldwide, serving customers across diverse industries. With a strong focus on innovation and digital transformation, Maersk aims to deliver seamless end-to-end customer support while optimizing operations. Maersk is a longtime Cisco...Read More
Webex Suite was at the forefront of Cisco Live US in San Diego with purpose-built innovations, delivering exceptional experiences across eight workflows. From driving team collaboration to hosting global events, the Webex Suite is a powerhouse of resilience, intelligence, and simplicity, enabling organizations seamlessly connect, communicate, engage and get work done. At the core of...Read More
At events like Cisco Live 2025, the latest Cisco and Webex technologies are showcases throughout – from keynote highlights, to in-depth demos on the World of Solutions show floor. This year, Webex Customer Experience Solutions showed up in full force, demonstrating the value of our portfolio of Webex Contact Center, Webex AI Agent and Proactive...Read More
We are honored to have received a Customers’ Choice distinction for June 2025 in the Unified Communications as a Service on Gartner® Peer Insights based on reviews submitted for Webex Suite! This distinction is a recognition of vendors in this market based on feedback and ratings from 152 verified end users of our product as...Read More
Even the most advanced technology can only deliver its full potential if it’s not only intuitive to use but also easy to deploy and manage. At Cisco, we believe that meeting room collaboration solutions should be driven by the same principle. However, conference room complexity has long been a barrier to innovation. We set out...Read More
The future of work and collaboration is being reimagined faster than ever, driven by the transformative power of AI, hybrid work models, and changing customer expectations. For business and IT leaders, staying ahead of the curve isn’t just an advantage—it’s a necessity. That’s where WebexOne 2025 comes in. This year’s premier event is packed with...Read More
Last week at Customer Contact Week (CCW) 2025 in Las Vegas, Webex Customer Experience (CX) took the opportunity to showcase how AI is transforming experiences and redefining the future of customer service and contact center operations. Webex Customer Experience solutions leverage AI as a foundation to ensure organizations can deliver the vision of customer experience...Read More
