We’re back in Melbourne this week where our Webex Integration Partners are enjoying the summer weather while reconnecting with customers, Cisco leaders and industry peers. The event covered the latest Cisco products and innovations, from networking and security to collaboration, sustainability and much more – all designed to power unprecedented business outcomes and build a...Read More
At WebexOne 2023 we lead with the concept of Distance Zero. Distance Zero reduces the impact of distance by bringing the high-quality, rich context that makes in-person interaction so magical into the virtual space. That’s always been our priority here at Cisco, delivering magical experiences through our purpose-built collaboration devices, regardless of distance. The brain...Read More
We’re incredibly proud to announce that we’ve been named a Leader in the 2023 Gartner® Magic Quadrant for Unified Communications as a Service (UCaaS) report 1 for five years in a row. Webex continues to strengthen our leadership position in the market, building on our long-standing experience providing trusted solutions, including: A comprehensive AI-powered UCaaS...Read More
At AWS Re:Invent 2023 AWS launched new capabilities for Amazon Workspaces that will help create synergies for the Webex Suite and Webex Contact Center to continue providing reliable, secure cloud solutions for collaboration and customer experience. Run Webex Contact Center on the new Amazon WorkSpaces Thin Client Webex Contact Center is a cloud-based contact center...Read More
If you were at WebexOne a few weeks ago, you might have been lucky enough to experience a demo of Webex Hologram, which is the industry’s first photorealistic 3D collaboration solution in the hands of enterprise customers. If not, let me fill you in on the latest: The most recent iteration, Webex Hologram 1.0, just...Read More
At WebexOne23 in Anaheim, California, we announced HD Voice, an AI-powered technology that removes background noises and converts narrowband audio to wideband. The result is better audio quality and improved speech intelligibility when receiving calls over the Public Switched Telephone Network (PSTN). In this blog post, we delve into the details of the problem HD...Read More
We’re excited to announce a new program available to all Webex customers: Webex Insider. We created Webex Insider to provide a dedicated place where Webex customers can network, learn, and share insights. Through three engagement channels, including Webex Advocacy, Webex User Groups, and Webex User Research, the Webex Insider program offers a variety of ways...Read More
The demands of hybrid work are constantly evolving. In fact, 85% of enterprises rely on two or more collaboration platforms to meet their unique needs [1]. However, not all collaboration solutions are created equal. Today, I am thrilled to share a new report from ZK Research. The report outlines important criteria for assessing and selecting...Read More
In the first part of this series, user experience researcher Vanessa Costa-Massimo talked about the psychological impact latency can have when we use real-time video conferencing apps for collaboration. When we experience latency, our first instinct is to place blame not on poor network connections, but on the people we’re talking to. This issue of...Read More
In my earlier post, I introduced Webex Go with AT&T. It’s our new, groundbreaking joint solution that gives a mobile phone the same Webex collaboration features and useability of other Cisco collaboration devices – like your desk phone. It provides greater inclusion when working remotely because it normalizes the collaboration experience with users throughout the...Read More
