Welcome to a world where innovation knows no bounds, and the limits of large artificial intelligence (AI) models are pushed beyond imagination. In this world, anyone with a novel idea poses a serious threat to upend your industry, and the list of your adversaries only grows with time. It’s crucial that you stay ahead of...Read More
With the move towards hybrid work, equipping shared collaboration spaces such as meeting rooms, jump rooms and ideation spaces with video technology is essential. Workers splitting between working remotely and working from the office brings a new meaning to shared workspaces and their requirement for productivity and safety. As this study indicates, there is a...Read More
The Gmail Bot for Webex brings together two powerful tools, Gmail and Webex messaging, to enhance productivity and streamline communication. This bot allows you to seamlessly manage your email conversations and collaborate with colleagues within the Webex messaging client. By combining the functionalities of these two platforms, you can enjoy a unified experience and quickly...Read More
Now more than ever, organizations of all sizes and industries are consuming more technology through cloud-based services. In fact, Gartner predicts that almost two-thirds (65.9%) of spending on application software will be directed toward cloud technologies in 2025(1), including software being used to drive successful Hybrid Work strategies. AWS AppFabric SaaS applications can add business...Read More
As I speak with Webex customers around the world, I’m impressed by the resiliency of business leaders as they embrace “the next normal” in a hybrid world. The best business leaders are focused on creating great digital experiences for employees and customers (EX/CX) while balancing their tech vendor requirements. On the one hand, employees want...Read More
CX challenges facing banks and insurers today When engaging with businesses, customers expect fast, personalized, and interactive experiences. In fact, recent survey results indicate that 55% of customers would change brands to shop with a company that would offer a better customer experience. Meeting consumer demands in an increasingly digital landscape, however, poses significant challenges...Read More
Highlights: Webex Contact Center Enterprise for Government has achieved FedRAMP® moderate authorization from the Joint Authorization Board (JAB). Webex for Government will be expanded to include Webex Calling (1), providing a single offer for calling, messaging, and meetings that’s FedRAMP authorized. U.S Government organizations continue to choose Webex for our industry-leading security, ongoing innovation, and...Read More
Remember the old Verizon television commercial? “Can you hear me now?” Most of us spend a lot of time in virtual meetings and we hear a very similar question. Almost every time someone tries to share their presentation in the virtual meeting they ask “Are you guys seeing my slides?” Think about it. You know...Read More
Using Multiple Identity Providers (IdPs) can assist large enterprise customers in resolving complex authentication and authorization deployments for their Webex Organization. This feature is particularly beneficial for customers undergoing mergers and acquisitions, where multiple IT organizations with different IDPs need to communicate, despite each organization having its own Identity Provider. Government entities and universities often...Read More
The work we do at Webex by Cisco is fundamental to connecting people across geographies and time zones—regardless of status or ability. At its heart, our mission is to power an Inclusive Future for All, ensuring equitable access to spaces and opportunities that have historically been exclusive or limited by proximity. Webex and the Tribeca...Read More
