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Februar 22, 2024

How AI is shaping the future of contact center operations

“Meet the New Boss, Same as the Old Boss” At the end of “Won’t Get Fooled Again” from the 1971 album, “Who’s Next”, Pete Townshend penned an epic line that is firmly embedded in modern lexicon – “Meet the New Boss, Same as the Old Boss”. Word is Townshend came up with this line at...
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