Unified Communications as a Service (UCaaS) is now the communications model of choice for organizations around the world. Webex Calling is a trusted leader in the UCaaS market, serving over 18 million users across 190+ markets, and recognized for its enterprise-grade reliability, security, and continuous innovation.
As organizations look to modernize their calling infrastructure, many are navigating transitions from legacy PBX environments or existing Cisco platforms such as Unified Communications Manager (CUCM), BroadWorks, BroadCloud, and Hosted Collaboration Solution. Some seek to migrate fully to Webex Calling, while others want to maintain hybrid deployments or upgrade their voice infrastructure to enable Bring Your Own Carrier (BYOC) flexibility.
Delivering Flexibility Through Certified Webex Partners
At Cisco, we recognize that no two organizations are alike. That’s why we’ve built an open, flexible ecosystem of Certified Partners—giving customers and service providers the ability to deploy Webex Calling in ways that meet unique business, regulatory, and technical requirements.
Our partner ecosystem empowers service providers and resellers to deliver enterprise-grade cloud calling with confidence, offering interoperability, choice, and the assurance of Cisco-certified performance.
Partner Spotlight: AudioCodes Live Platform
One example of this ecosystem in action is AudioCodes, a partner with 30 years of domain expertise and global presence (120+ countries), whose Live Platform helps service providers, resellers, and their enterprise customers simplify and accelerate the delivery of UCaaS voice and value-added services such as recording, intelligent meetings and more.
AudioCodes Live Platform is a white-label, multi-tenant SaaS solution built on AudioCodes’ market leading SBC technology, ensuring secure, scalable voice connectivity. Its UC management provides flexible deployment options, automated onboarding, lifecycle management, advanced analytics for proactive troubleshooting, and hybrid deployment support to meet regulatory or architectural needs in complex enterprise scenarios. Its interoperability with legacy systems allows providers to modernize networks while maintaining essential connectivity.
Now fully certified to support Webex Calling—including Multi-Tenant, Dedicated Instance, Webex Wholesale, Webex Contact Center, and CUCM—AudioCodes enables partners to deliver PSTN and mobile connectivity without heavy infrastructure investment.
AudioCodes’ Key certifications for Webex Calling include:
- Enablement Provider for Cloud Connect for Webex Calling
- Certified Calling Provider for Webex Calling
- Certified Mobile Calling Provider for Webex Go
- Certified SBCs for Premises PSTN and analog support
- Webex Calling partner for enterprise migrations
By leveraging Cisco’s open ecosystem and certified platforms like AudioCodes Live Platform, partners can reduce deployment complexity, launch services faster, support hybrid models, and deliver scalable, future-ready solutions tailored to evolving customer needs.
Delivering Customer Value Together
Through partnerships like these, Cisco ensures that organizations worldwide can modernize their communications with confidence—migrating at their own pace, leveraging certified platforms and services, and unlocking the full power of Webex Calling.
Whether migrating from legacy PBX systems or evolving a hybrid environment, Cisco and our ecosystem of certified partners, including AudioCodes, help simplify deployment, reduce risk, and deliver a modern collaboration experience built for the future.
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