It’s that time of year again! WebexOne 2025 is just around the corner — and this year’s event features our biggest, most comprehensive Webex Academy Technical Training Program yet! Building on incredible feedback from past attendees, we’ve expanded the program with more labs, more classes, and even more ways to learn, connect, and grow.
Now in its third year, the onsite Webex Academy training program returns after two hugely successful runs at WebexOne 2023 and 2024. For 2025, we’re nearly doubling the number of sessions, offering close to 100 hands-on labs and classes and over 200 hours of technical training over four days — all happening September 29 to October 1 in beautiful San Diego, California. Whether you’re an IT admin, collaboration pro, or Cisco partner, there’s something for everyone.
Why Attend?
We know you’re passionate about mastering the Webex Suite, Cisco Devices, Webex Contact Center solutions, and Cisco’s latest AI innovations. That’s why the program focuses on practical knowledge, hands-on labs, and best practices to help you configure, manage, customize, and troubleshoot your Webex deployments with confidence.
And because great learning should be fun too, you’re invited to our exclusive Training Reception — the perfect chance to unwind, meet your instructors, and connect with fellow attendees in a relaxed seaside setting. (Did someone say yacht rock?)
What’s new for Webex Academy at WebexOne 2025?
Cisco Continuing Education (CE) credits
You asked, we delivered. This year, earn CE credits while building your skills — and make progress toward your professional certifications as you learn.
Expanded classes and labs
Thanks to your feedback, we’ve expanded our lineup to cover even more of what matters most. Here’s a preview:
- Implementing AI to Enhance Customer Experiences
Gain insights into the benefits of Webex AI features and learn how to implement them effectively to elevate your customer experience strategy. - From Data to Decisions: Empowered Admin Workflows with Control Hub and AI
Discover how to elevate your role as an administrator from system manager to strategic enabler, harnessing the power of Control Hub and AI to streamline workflows, enhance data visibility, and enable smarter decision-making. - Design Smarter Spaces: Mastering Video Rooms with Cisco Experts
Get hands-on expertise in configuring and optimizing Cisco video rooms for any workspace. - Troubleshooting and Observability with Webex, ThousandEyes, Splunk, and Meraki
Sharpen your troubleshooting skills with powerful tools that enhance visibility and performance monitoring. - Architecting Webex Calling for Your Industry: A Vertical-Specific, Persona-Based Lab
Dive deep into industry-specific use cases and persona-driven workflows to create custom Webex Calling solutions.
You don’t want to miss this!
With nearly 200 hours of training, there’s no more convenient, affordable way to train your team. Whether you’re configuring AI-enhanced Webex features, learning to troubleshoot, building integrations, or designing smarter spaces with Cisco devices, these sessions will give you and your team the skills you need to succeed.
But hurry — our most popular labs and classes fill fast once registration opens. Don’t miss your chance to be part of the Webex Academy Technical Training program at WebexOne 2025 — the ultimate training experience!
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