For more than three decades, our team has been at the forefront of collaboration, pioneering innovations that remove the impact of distance and transform how work gets done. We’ve consistently pushed boundaries, from the early days of telepresence to, most recently, simplifying the deployment of state-of-the-art conference rooms with just one click.

And while we’re incredibly proud of the impact we’ve made, it’s always particularly gratifying when our work is independently validated. That’s why I’m thrilled to share some truly significant news: Cisco has been named a Leader in the 2025 IDC MarketScape for Worldwide Enterprise Videoconferencing Systems (doc # US52995625, September 2025). This isn’t merely an accolade; it’s a powerful affirmation from a leading analyst firm that underscores our unwavering commitment to innovation and our comprehensive vision for the future of work. Let’s explore what this means for all of us.

“Cisco is a leader in enterprise videoconferencing systems because of its clear and progressive vision for the workplace experience, delivering an end-to-end portfolio that provides flexibility through interoperability and integrates AI-powered collaboration, networking, security, and administration offerings.”

Jitesh Gera, Research Manager, Unified Communications and Collaboration, IDC

This isn’t just a win for Cisco; it’s a validation of our dedication to delivering the most comprehensive collaboration experiences for customers worldwide, including:

• Seamless, secure hybrid work
• Intelligent, future-proofed collaboration
• Unmatched flexibility and interoperability

Seamless, secure hybrid work

At Cisco, we understand that modern work isn’t just about video-enabling a conference room; it’s about creating an ecosystem where every interaction is productive and protected. We believe our position as a Leader in the IDC MarketScape highlights our unique ability to provide end-to-end solutions, fortified by industry-leading security:

End-to-End Solutions

We make amazing video conferencing hardware, but we’re also delivering a fully integrated collaboration experience. The IDC MarketScape noted that, “Cisco has the most complete set of communication and collaboration offerings of any player on the grid, covering the software side of things with its Webex platform, the hardware side of things with its wide range of AV equipment, and the networking, security, and visibility side of things through ThousandEyes (network intelligence platform), Control Hub (device and platform administration portal), and other related products and services.” This means that video conferencing devices are not just endpoints, they are a key extension of the network- everything works in harmony to deliver truly exceptional user experiences.

Unwavering Focus on Security

In a world where digital threats are a daily reality, security is not an afterthought for us- it’s foundational. Our devices are engineered with security at their core, so your communications and data are always protected. The IDC MarketScape noted, “Cisco also sets the standards in security, providing solutions certified for use within government agencies, armed forces, financial services, and other critical verticals.”

Powering Intelligent, Future-Ready Collaboration

The future of collaboration is intelligent, and at Cisco, we started preparing for it over a decade ago. Our commitment to cutting-edge AI capabilities and a clear strategic vision ensures our solutions not only meet current needs, but anticipate tomorrow’s innovations:

Strong Strategic Vision and Road Map

Our industry-leading capabilities are a result of a decade-long strategy and strong industry partnerships. The IDC MarketScape stated, “The company aims to continue strengthening its AI capabilities through its partnership with NVIDIA and an integrated, holistic approach to Unified Communications and Collaboration platform, devices, management, and networking aspects.” Our clear vision and roadmap allow our portfolio to evolve to meet today’s latest AI technologies, delivering truly integrated and holistic experiences that keep Cisco and our customers ahead of the curve.

Industry-Leading AI and Management

Our devices are infused with AI that genuinely redefines meeting equity and user experience. Features such as spatial meetings for Apple Vision Pro, intelligent framing, tracking, and noise cancellation are transforming meetings; creating what we refer to as Distance Zero experiences.

The IDC MarketScape report noted, “The Control Hub is an industry-standard AI-powered admin portal for platform, device, and workspace management functionalities. It offers deeper visibility into meeting rooms through a remote access feature for viewing and fixing any visible issues, in addition to AI-based preemptive issue identification, automated alerts and resolutions, and overall device and system health monitoring functionalities.”

Flexibility for Every Workspace

We know that modern organizations operate with diverse platforms and unique needs. In fact, we know that a clear majority of enterprises are using two or more meeting platforms to get work done. We believe Cisco’s market leadership is also defined by our commitment to unparalleled interoperability and a robust support ecosystem:

Open and Interoperable

While Webex is at the heart of our collaboration suite (and we love it), we champion an open approach to our technology. The IDC MarketScape stated, that “Cisco’s videoconferencing devices are optimized for Webex, but it also offers devices certified for Microsoft Teams Rooms. Starting 4Q25, Cisco will also offer devices certified for Zoom, and it also enables enhanced interoperability with Google Meet. All its Desk, Board, and Room series systems are also BYOD enabled to join any other meeting platform through USB connections.” Our open approach offers customers the flexibility to connect with anyone, anywhere; and ensures they can leverage their existing investments in meeting solutions.

The Best of Cisco

Our customer experience (CX) organization is one of Cisco’s biggest superpowers. Through this powerful arm, we help customers deploy, adopt, and keep our technology running smoothly. CX helps businesses stay resilient and operational no matter what challenges come their way. The IDC MarketScape noted the following as a key strength for Cisco -“professional services capabilities delivered directly as well as through its wide-ranging network of channel partners.”

We believe the IDC MarketScape report reaffirms Cisco’s vision: to create a world where modern AI-powered work is not just possible, but exceptional. I invite you to read the report excerpt to learn more about why Cisco was named a Leader. We’re incredibly proud to be recognized, and we’re even more excited about the future we’re building with you.

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