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Powering New Customer Experience Possibilities

Check out the new Cisco Meraki MS130, MS130R, and Catalyst Meraki 9300 switches Read the full post.
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Cisco named a Visionary in 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service.

Gartner predicts that by 2026, 90% of global enterprises will leverage communications platform as a service (CPaaS) as a strategic IT skill set to maintain digital competency, up from 30%...
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Webex continues commitment to Canada with next generation contact center capabilities

Canadians are demanding more from their interactions with businesses that serve them. Across every industry, consumers expect their requests to be handled on the channel of their choice, to be...
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August Webex Rewind: Enhanced calling for Teams, quiet hours, meeting zone and more are now generally available

Webex Rewind is your briefing on everything we’ve launched at Webex in the past month, including exciting features you can start using immediately. In addition to our monthly Webex Rewind...
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How Financial Services Organizations Use Webex to Improve Customer Experience and Hybrid Work

In recent years, the financial services industry has undergone many changes, ranging from tumultuous economic conditions to heightened customer expectations. Through all of these changes, customer experience has remained essential...
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WebexOne 2023: Trailblazing AI Innovations

WebexOne is THE AI event of the year, happening in Anaheim, California, from October 24 to 26. This will be the first-ever WebexOne with an in-person component, and we’ve got...
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Celebrating a Year of Innovation with Webex Integration Partners

Spanning the globe with Webex Integration Partners FY2023 has been a whirlwind of new experiences and connections for our Webex partners. In the last 12 months, we’ve gathered together in...
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Don’t Overengineer your Meeting Room

People don’t want to be forced back into a lousy office. During the last few years, employees learned to use video effectively from home. Now, they expect and demand a...
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Seven steps to build a watertight business case for CPaaS

More and more enterprises are investing in CPaaS solutions to help deliver rich and engaging customer interactions, across all channels. Here’s how to build a watertight business case and win...
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Solving the SD-WAN Managed Service Puzzle

Gamma Telecom leverages Highlight and Meraki SD-WAN for superior service delivery Read the full post.
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