Gartner predicts that by 2026, 90% of global enterprises will leverage communications platform as a service (CPaaS) as a strategic IT skill set to maintain digital competency, up from 30%...Weiterlesen
Canadians are demanding more from their interactions with businesses that serve them. Across every industry, consumers expect their requests to be handled on the channel of their choice, to be...Weiterlesen
Webex Rewind is your briefing on everything we’ve launched at Webex in the past month, including exciting features you can start using immediately. In addition to our monthly Webex Rewind...Weiterlesen
In recent years, the financial services industry has undergone many changes, ranging from tumultuous economic conditions to heightened customer expectations. Through all of these changes, customer experience has remained essential...Weiterlesen
WebexOne is THE AI event of the year, happening in Anaheim, California, from October 24 to 26. This will be the first-ever WebexOne with an in-person component, and we’ve got...Weiterlesen
Spanning the globe with Webex Integration Partners FY2023 has been a whirlwind of new experiences and connections for our Webex partners. In the last 12 months, we’ve gathered together in...Weiterlesen
People don’t want to be forced back into a lousy office. During the last few years, employees learned to use video effectively from home. Now, they expect and demand a...Weiterlesen
More and more enterprises are investing in CPaaS solutions to help deliver rich and engaging customer interactions, across all channels. Here’s how to build a watertight business case and win...Weiterlesen
