This series focuses on SDP, the Session Description Protocol, the method by which almost all modern video-conferencing systems negotiate the contents of a call. We’ll start with an introduction and...Weiterlesen
We’re excited to share that Cisco was recently named a 2024 Customers’ Choice in the Meeting Solutions category. According to Gartner Peer Insights, this distinction recognizes vendors and products that...Weiterlesen
Cisco is committed to continuously advancing state-of-the-art speech enhancement AI technology, such as Background Noise Removal, Optimize for My Voice, and HD Voice. These innovations are designed to benefit a...Weiterlesen
In this hybrid work environment, we strive for work-life balance by making our day more productive and efficient. Not all work requires us to meet or when it’s not practical...Weiterlesen
Let’s talk about the modern complexities of device management. It’s hectic out there, and the Cisco Meraki Systems Manager (SM) mobile device management (MDM) team is in the trenches, working...Weiterlesen
Last week, Orlando was teeming with Webex partners, customers, and IT pros from across different industries at Enterprise Connect 2024. Each event unveils new advancements in communications and collaboration, solidifies...Weiterlesen
Thousands are attending Enterprise Connect 2024 this week in Orlando to witness the latest innovations across AI, collaboration, and customer experience. For Webex, this week is packed with exciting launches,...Weiterlesen
I joined the Calling team at Cisco, it’s hard to believe 18 years ago, working on connecting mobile phones to our calling platform. At that time, many articles were saying...Weiterlesen
Despite advances in audio and networking technology, choppy audio remains one of the biggest challenges for meeting participants. Unclear audio derails conversations and frustrates participants. Arguably, audio is the most...Weiterlesen
The contact center as a service (CCaaS) industry is going through a profound change. Brands are now racing to keep pace with their customers’ demands for quick resolution to issues...Weiterlesen
