Announcing the 2025 Webex Customer Awards Finalists

The annual Webex Customer Awards at WebexOne is one of the most exciting times of the year. It’s when we come together to celebrate our customers and their remarkable achievements!

We are delighted to announce the distinguished finalists for the fourth annual Webex Customer Awards. These awards honor the visionaries who are transforming events, collaboration, employee and customer experiences, and AI. Our sincere thanks go to all participants for sharing their inspiring journeys with us.

Vote in our all-new category

This year, we’re excited to introduce the all-new People’s Choice Awards! For the first time, we’re inviting the entire WebexOne community to cast their votes and help decide a special winner among our finalists. It’s your chance to shine a spotlight on the stories and solutions that resonate most with you.

Selecting this year’s finalists from so many impressive entries was both challenging and rewarding. We are proud to recognize outstanding organizations and individuals across 15 award categories.

Winners will be revealed live during the Webex Customer Awards ceremony during the closing keynote at WebexOne 2025, held at the Marriott Marquis Marina in San Diego from September 28 to October 1. Relive the magic and watch last year’s awards ceremony here.

Congratulations to the 2025 Webex Customer Awards finalists!

Webex Customer Awards 2025: Finalists

Collaboration Champion

This award recognizes one company in each region (AMER, EMEAR, APJC) that has most successfully harnessed the power of the Webex Suite and its capabilities including Meetings, Calling, Messaging, Vidcast, Slido and Webinars & Events.

  • Aussie Broadband
  • Conagra Brands
  • Dubai Police
  • HD Supply
  • National Trust
  • Tripadvisor
  • Uniting NSW.ACT

Cloud Calling Leader

This award celebrates the company that has most effectively leveraged Webex Calling to enhance employee and customer experience.

  • Advance Auto Parts
  • Banco Santander
  • Markel Group
  • Topgolf
  • Toshiba

Workspace Wizard

This award honors the company that has most creatively transformed its workspaces using Cisco devices and technology.

  • Aramco
  • Booking.com
  • General Motors
  • Kennedy Space Center
  • Public Investment Fund
  • Wells Fargo

Customer Experience Extraordinaire

This award honors the company that most effectively leverages Webex Contact Center solutions to transform the customer journey and create exceptional customer experiences.

  • AIDS Healthcare Foundation
  • Ashley Furniture
  • Deutsche Telekom
  • GetixHealth
  • HealthEquity
  • MedStar Health

Customer and Employee Experience Standout

This award honors the company that uses Webex Contact Center and Webex Calling or the Webex Suite to transform the customer journey and enhance the employee experience with outstanding results.

  • Booking.com
  • Centennial Bank
  • Cintas
  • HD Supply
  • Veridian Credit Union

Customer Communications Trailblazer

This award celebrates the company that has most improved and reimagined the customer journey experience with Webex Connect.

  • Canadian Imperial Bank of Commerce
  • Carnival Cruise Lines
  • The Centre for Addiction and Mental Health
  • SSM Health
  • StarHub

AI Innovator: Customer Experience

Celebrating a company that has demonstrated vision, foresight, and innovation through their use of Cisco AI Assistant in Webex Contact Center or Webex AI Agent.

  • BancFirst
  • CarShield
  • Maersk
  • Springfield Clinic
  • Uniting NSW.ACT

AI Innovator: Employee Experience

This award recognizes the company that has most successfully showcased vision, foresight, and innovation with their use of Cisco AI Assistant in Webex Suite.

  • Electric Power Research Institute
  • New York Life Insurance
  • NYU Langone Health
  • Paychex
  • Sutherland Global

Future-Proofed Workplaces Genius

Honoring a company making the future-proofed workplace a reality by using Cisco products – such as networking, Meraki, Cisco Spaces, or ThousandEyes – alongside Cisco devices and/or Webex solutions.

  • Cigna
  • Conagra Brands
  • KPMG
  • M&T Bank
  • Verizon

Bold Explorer – Government & Public Sector

This award recognizes a company that showcases creativity and out-of-the-box thinking in their use of Webex products in the government and public sector.

  • Austin Independent School District
  • Central NY Regional Information Center
  • City of Phoenix
  • Dutch Government
  • Sir Sandford Fleming College
  • State of Alabama – Office of IT

Bold Explorer – Healthcare

This award recognizes a company that showcases creativity and out-of-the-box thinking in their use of Webex products in healthcare.

  • Community Health Network
  • Jefferson City Medical Group
  • Kaleida Health
  • NHG Health
  • Valeris

Bold Explorer – Finance

This award recognizes a company that showcases creativity and out-of-the-box thinking in their use of Webex products in finance.

  • Banco BPM
  • Banco Itaú
  • First United Bank
  • Intesa Sanpaolo
  • Wintrust

Bold Explorer – People’s Choice

This award honors an organization for their innovative ideas, strategic approach, and creative use of Webex solutions, and for inspiring others to follow their lead.

Note: this is a people’s choice award where WebexOne attendees can vote for a winner.

  • Advania Norway
  • AdEchoTech
  • Dairy Farmers of America
  • LPL Financial
  • Ozarks Technical Community College

Dynamic Duo – People’s Choice

This award recognizes a Cisco Partner and Webex customer who collaborated on creative implementation of Webex solutions.

Note: this is a people’s choice award where WebexOne attendees can vote for a winner.

  • BankVic with Cisco Partner Peak Insight
  • Bluebeam with Cisco Partner Bucher & Suter 
  • ConnectEast with Cisco Partner BroadSource
  • Gruppo Clerici with Cisco Partner Personal Data
  • OrthoCarolina with Cisco Partner Presidio

Webex Luminary

This award recognizes individuals in companies who are advocating for Webex and are visionaries in their organization, driving change by rallying others to embrace Webex.

  • Ian Trollope, City of Phoenix
  • Larry Freed, Overhead Door
  • Pedro Antonio Oñoro, Kennedy Space Center
  • Sebastien Jobert, Verizon
  • Sebastian Leuser, Deutsche Telekom

Congratulations to the 2025 Webex Customer Awards Finalists

Thank you to everyone who submitted an entry for this year’s Webex Customer Awards! Congratulations to our outstanding finalists—we can’t wait to celebrate your achievements at WebexOne.

This year, you have the opportunity to help select the People’s Choice winner! If you’re a registered attendee, cast your vote for your favorite finalist directly in the WebexOne Mobile App. Make your voice heard and help us honor the stories and solutions that inspire you most.

In the meantime, you can check out the Webex Customer Awards FAQs and register for either the live or virtual WebexOne experience. See you there!

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