DB SCHENKER is one of the world’s largest logistics service providers, offering services such as land transport, air and ocean freight, and supply chain management. The company has 72,700 employees...Weiterlesen
Barton Health is a nonprofit health system spanning the California and Nevada border that provides high-quality, compassionate care to Lake Tahoe residents and the area’s visitors. Opened in 1963, Barton...Weiterlesen
In the world of customer experience, every second matters. Agents juggle complex customer questions, while supervisors work behind the scenes to coach teams and ensure seamless experiences. At Webex, we...Weiterlesen
Cloud calling is a catalyst for business transformation—enabling unlimited scalability, operational agility, and AI-powered innovation. But for many enterprises, the journey to the cloud comes with a critical concern: the...Weiterlesen
A call center is vital to an organization’s relationship with its customers. For many businesses, it serves as the primary touchpoint for customer interactions. As such, optimizing your call center’s...Weiterlesen
In this new blog series, we cover RTCP, the companion protocol to RTP. Each RTP stream should also have a parallel RTCP stream providing information about and control of that stream....Weiterlesen
In an era where digital transformation in healthcare is accelerating, ensuring the highest levels of security and privacy has never been more critical. Data security and protection, including the requirement...Weiterlesen
Few financial institutions have evolved so mightily as Umpqua Bank. Founded in 1953 with just six employees, the company quickly grew into one of the most prominent banks in the Pacific...Weiterlesen
Veridian Credit Union, a non-profit financial cooperative, opened its doors in 1939. Since then, a lot has changed—it spans all 50 states, serves over 300,000 members, and has branches in...Weiterlesen
The “boiling frog” metaphor illustrates how gradual changes can sneak up on us. I truly understood this when my husband returned from a February jiu-jitsu class with a strained back....Weiterlesen
