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November 6, 2025

How Webex Helped MedStar Health Reduce Average Handle Time and …

MedStar Health is a not-for-profit healthcare organization serving patients in the Washington, D.C.–Baltimore, Maryland area. Headquartered in Columbia, MD, the organization oversees 10 hospitals and 500 care sites. With over 30,000 associates and 4,700 affiliated physicians, MedStar’s clinical activity includes primary care, cardiology, oncology services, rehabilitation, neurosciences, orthopedic surgery, women’s services, and emergency/ trauma services,...
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