Webex AI Agent for Contact Center is redefining CX for internal and external customers. Every customer interaction is an opportunity to build trust—but for many organizations, traditional automation creates friction instead of resolution. Slow responses, rigid chatbots, and repetitive questions can leave both customers and agents frustrated. Webex AI Agent turns that frustration into flow....Read More
What does next-level customer experience really look – and sound – like? At WebexOne 2025, attendees didn’t just learn about the future of connected intelligence, they experienced it firsthand. Inside, the expo hall transformed into a hands-on playground where AI met imagination, technology met experience and every interaction showcased the art of connection. The Webex...Read More
Sutherland Global is a worldwide provider of business process and technology management services. It offers customers analytics-driven back-office and customer-facing solutions to support rapid innovation and scalable business transformation. The company prides itself on being a business process transformation company serving a wide range of industries, including healthcare, banking, communication, and technology. Sutherland Global had...Read More
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