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Juni 12, 2025

How Novuna scaled operations with Webex Contact Center

As one of the UK’s leading financial services companies, Novuna serves over one million individuals and businesses. It offers a wide range of services to customers, including personal loans, vehicle solutions, business finance, business cash flow, consumer finance, and personal finance. The company is also a wholly owned subsidiary of Mitsubishi HC Capital Inc.—one of...
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BankVic: Supporting frontline workers with Webex Contact Center

For BankVic, providing seamless, empathetic support for its members is not just a business requirement—it’s a commitment to the community. Serving police officers, emergency services, and healthcare workers, the customer-owned bank faces the unique challenge of supporting frontline workers—often experiencing high-stakes situations daily. The bank’s transition to Webex Contact Center has transformed how it delivers...
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