A new year creates anticipation and inspires contemplation. In the final days of 2023, we’re looking back at the most significant innovations, new features, and topics that have made this year a pivotal one—like the tremendous impact of AI on the industry, the convergence of unified communications and contact center, and the importance of interoperability...Read More
2023 has been a year of unprecedented growth and innovation for Webex Calling. We introduced several groundbreaking new features and reached a milestone of powering 13 million users across 140+ markets around the world. We are truly humbled by this milestone and thank you all for your steadfast support. Here’s a recap of the announcements...Read More
Learn why digital-first communication is a must, and how CPaaS makes the shift easy. In a world inundated with options, businesses vie for customer attention and loyalty. Every interaction with a customer is an opportunity to create meaningful, engaging experiences and prevent them from going to a competitor. This means that customer experiences (CX) must...Read More