August 25, 2022

A new era of customer experience: Cisco named in Gartner® Magic Quadrant™ for Contact Center as a Service

I’m excited to see Cisco debut in its inaugural 2022 Gartner Magic Quadrant (MQ) for Contact Center as a Service (CCaaS) with Webex Contact Center being evaluated. Cisco was recognized by Gartner for its Ability to Execute and Completeness of Vision – a real honor for a solution we built from the ground up just...
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Webex for Government Introduces New Features to Simplify and Secure Government Collaboration

The FedRAMP authorized platform for Webex extends its abilities to address new features for those with Microsoft’s Office 365 GCC High and for those who want or need to associate speaker names with transcripts. Webex for Government meetings can be scheduled from Outlook GCC High US Government agencies that have Microsoft 365 GCC High can...
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Boost Your SD-WAN with Service Assurance

Complete visibility for the enterprise and service providers Read the full post.
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